Email Accounts

To add a new email address please visit www.reallygoodhosting.com and login with your username and password.

Add an Email Address

• Once you have logged in, select DropDown “Email”
• Select “Email Manager” > “Mailboxes”
• On the top right hand corner: Click “Create a New Email Account”
• Enter in your new email name ie. (the name before the @)
• Select Domain Name for email address ie. (the information after the @)
• Enter the required Password
• If you would like your emails to forward to a separate email account select “Forward Email”
• Press Create Email

You have now created your email account and should be ready for using.

Set Up Email Address via outlook / windows mail

Whilst setting up your email address through Outlook/Windows Mail, you will need to select “This server requires authentication” which is on the “MORE” tab during setup to be able to send messages

To set up your email accounts on your computers in Outlook Express please follow the instructions below.

• Open Outlook Express
• Click on “Tools” on the top bar
• Click on Account Settings

• Click “New” (top left hand corner) and select “Microsoft Exchangel”

• At the bottom tick the box “Manually Configure server…”
• Click “Next”

• Select tick box “Internet E-mail”
• Click “Next”

• Fill in all the information
• When you get to the two boxes under Server Information for incoming and outgoing mail servers, type “mail.reallygoodhosting.com”
• Then type in your username and password which is:
• USERNAME : “your-email-address”
• PASSWORD : “your password.”

• Click “More Settings”
• Under the “Outgoing Server” tab, tick the box saying “My outgoing server (SMTP) requires authentication”

• Select “Use the same settings as my incoming mail server”
• Click “OK”
• Click “Next” &/or “Finish”

Your Email account is now set up.

SetUp Email iPhone

The iPhone supports POP3, IMAP4 and Exchange Email.

It’s easy to set up, just follow the instructions below.

You’ll need to set-up your email whilst connected to the data network, so ensure that Wi-Fi is switched off.

To do this go to Settings > Wi-Fi > Off.

Email Setup for POP3 and IMAP4

1. If this is the first account you’re setting up on the iPhone tap Mail directly. Otherwise, from the Home screen choose Settings > Mail > Accounts > Add Account
2. Choose your email account type. For setting up email to work with your (mt) Media Temple service choose Other
3. Select server type – IMAP and enter account information (POP is a valid option)
4. Name – Enter your name
5. Address – Enter your email address
6. Description – Enter a name for the email account

Incoming Mail Server

1. Host Name – mail.reallygoodhosting.com
2. User Name – Enter your email address
3. Password field Enter your account password

Check incoming mail server settings

Outgoing Mail Server (SMTP)

1. Host Name – mail.reallygoodhosting.com
2. User Name – Enter your email address
3. Password – Enter your account password
4. Tap Save

If you’ve setup a POP3 account you’ll now see the message ‘Verifying POP account information’

1. Tap Yes to the question, ‘Cannot Connect Using SSL. Do you want to try setting up the account without SSL?’
2. Tap Save
3. This process may loop around about 2 or 3 times before a connection is made. This process could take a few minutes

Check outgoing mail server settings

If you’ve used IMAP settings, you’ll also need to follow these additional steps:

1. Download the Inbox folders such as the Sent Items, tap Settings > Mail
2. Select your account
3. Tap Advanced
4. In the IMAP Path Prefix enter INBOX (all capital letters)

We recommend you use mail.reallygoodhosting.com as your outgoing server with your username and password. However if your ISP doesn’t support this you can use smtp.o2.co.uk and if your device has an option for a username and password for the

Outgoing Server you should enter your full o2.co.uk email address and o2 password. Your o2 email address is the username you set up – e.g. joe.bloggs becomes joe.bloggs@o2.co.uk

Other features

The hosting package at www.reallygoodhosting.com offers a feature rich package with 24/7 support.

Some of the key facilities include….

• Add Email Auto Responder
• Multiple Forwarding Emails